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Scalable, Flexible Staffing Solutions
Ceylon Talent Connect offers a diverse array of skilled talent, carefully designed to align with the unique needs of your business. Our solutions are flexible and scalable, ensuring we can support your goals, whether you’re looking to enhance operational efficiency, expand your workforce, or optimise your processes. Our services include, but are not limited to:
Virtual Assistants
- Manage calendars and schedule appointments.
- Handle email correspondence and manage inbox.
- Perform online research and data gathering.
- Coordinate travel arrangements and bookings.
- Prepare reports, presentations, and documents.
- Provide administrative support for day-to-day business operations.
- Handle client communication and follow-ups.
- Assist with project management and task coordination.
Admin & Data Entry Clerks
- Input and update data in databases, spreadsheets, or CRM systems.
- Verify accuracy of data and correct errors.
- Organise and maintain digital and physical filing systems.
- Prepare and format reports or documents.
- Assist in preparing invoices, purchase orders, and other administrative paperwork.
- Answer phones and direct calls or take messages.
- Perform data analysis and prepare summaries for management.
- Provide general administrative support as required.
Customer Service Representatives
- Answer customer inquiries via phone, email, or live chat.
- Resolve customer complaints and provide solutions.
- Process orders, returns, and exchanges.
- Maintain detailed records of customer interactions in CRM systems.
- Provide product or service information to customers.
- Offer technical support or troubleshooting assistance as needed.
- Upsell or cross-sell products and services where appropriate.
- Monitor customer satisfaction and gather feedback to improve services.
Digital Marketing Specialists
- Develop and implement digital marketing strategies.
- Manage and optimise paid advertising campaigns (Google Ads, Facebook Ads, etc.).
- Conduct keyword research and SEO optimisation for websites and content.
- Analyse and report on campaign performance and ROI.
- Create content for websites, blogs, and email newsletters.
- Manage email marketing campaigns, including list segmentation and automation.
- Track digital marketing trends and make recommendations for improvements.
- Monitor competitors and stay updated on industry best practices.
Social Media Managers
- Develop and execute social media strategies across platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
- Create, schedule, and post engaging content.
- Monitor and respond to customer inquiries, comments, and messages.
- Track and analyse social media metrics and performance.
- Collaborate with marketing teams to align social media content with overall campaigns.
- Stay updated on social media trends and adjust strategies accordingly.
- Run social media advertising campaigns and measure their success.
- Manage brand reputation and engage with online communities.
Graphic Designers
- Create visual concepts for marketing materials, websites, and social media.
- Design logos, branding, and other company assets.
- Develop layouts for print media such as brochures, flyers, and posters.
- Edit and enhance images for digital and print formats.
- Ensure brand consistency across all design projects.
- Collaborate with marketing teams to create visual content for campaigns.
- Create infographics, charts, and visual data representations.
- Stay updated with design trends and software tools to maintain a modern, fresh look.
How We Work
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